[Autobahn SoCal]

Anyone know what to do in this situation? I have deleted the app signed out / signed in and it's still stuck on info from Nov 6th. Can't use any remote services either.

I have tried to update app and data in my car and it won't update either so something is going on. Traffic data won't show either. Everything is checked that needs to be checked.

Thanks all

[Invisiblename]

This is what ConnectedDrive Customer Support sent me when I had the same problem with my M135i (iDrive 7):

Please can you firstly try a hard reset by switching the vehicle engine on completely, and then holding the main volume button in until the iDrive screen switches off (You may need to press this in for up to 30 seconds).

Once the iDrive screen switches off, please then wait for this to switch back on and allow this up to 5 minutes.
• In the main menu press “APPS”.
• Press the “Option” button next to your iDrive controller.
• Please then select “Update Apps and Services” on the screen.
• Please wait until “Data Transfer Successful” is displayed on the screen before clicking “Ok”.
• Please then allow up to 24 hours for changes to take place before testing this again.

[Autobahn SoCal]

Originally Posted by Invisiblename

This is what ConnectedDrive Customer Support sent me when I had the same problem with my M135i (iDrive 7):

Please can you firstly try a hard reset by switching the vehicle engine on completely, and then holding the main volume button in until the iDrive screen switches off (You may need to press this in for up to 30 seconds).

Once the iDrive screen switches off, please then wait for this to switch back on and allow this up to 5 minutes.
• In the main menu press “APPS”.
• Press the “Option” button next to your iDrive controller.
• Please then select “Update Apps and Services” on the screen.
• Please wait until “Data Transfer Successful” is displayed on the screen before clicking “Ok”.
• Please then allow up to 24 hours for changes to take place before testing this again.

Thanks I'll try that

[Autobahn SoCal]

Originally Posted by Invisiblename

This is what ConnectedDrive Customer Support sent me when I had the same problem with my M135i (iDrive 7):

Please can you firstly try a hard reset by switching the vehicle engine on completely, and then holding the main volume button in until the iDrive screen switches off (You may need to press this in for up to 30 seconds).

Once the iDrive screen switches off, please then wait for this to switch back on and allow this up to 5 minutes.
• In the main menu press “APPS”.
• Press the “Option” button next to your iDrive controller.
• Please then select “Update Apps and Services” on the screen.
• Please wait until “Data Transfer Successful” is displayed on the screen before clicking “Ok”.
• Please then allow up to 24 hours for changes to take place before testing this again.

That worked thanks!