Adv.1 nightmare

larkinda · 09-20-2012, 09:41 AM

Adv.1 is living up to its bad rap...
I ordered a 9k set of wheels in July and paid a extra 1k to have them built and delivered within 4 weeks. Well the sent me wheels in the 4 weeks but not my wheels to add insult to injury one wheel was damaged as a result of faulty tmps installed by their vendor and they charged me another 2k to replace it, Now 11k into this and now on week 12 and I still have no wheels and they have been paid in full.
When I ordered in july they guaranteed a full refund of my 1k fee if they did not deliver in time but now they are refusing to refund my 1k. I still don't have my wheels 12 weeks in , they are giving me and the supplier different excuses why they are not done yet.
When I talk to them they admit they manufactured and shipped wheels different than I ordered in fact for a different vehicle entirely but refuse to give me the expediting fees back they told me they should if never guaranteed a 4 week delivery because it was next to possible. That statement alone tells me they had no intention of delivering on time. I don't think that is to much to ask for in fact they told me they scrapped the wheels they originally sent so I should get the 2k additional they charged me back to.

I spoke to the sales rep and when I asked to speak to jordon ( his boss)he kept ignoring my request. After asking several times he finally said he would have him call me later that day and guess what no one called.

So adv.1 this is in your court - what are you going to do?are you going to get me my wheels and refund me the money you owe? I'm sure everyone on here will be interested to see.

classic6 · 09-20-2012, 10:35 AM

I dealt with them with my set of wheels and had an great experience.

Hopefully they take care of this for you. good luck!! Please let us know how it goes.

blue dragon · 09-20-2012, 11:57 AM

the site jordanstolemymoney is gone, but I think they are still banned from 6speedonline and a few other sites.

P1 · 09-20-2012, 02:23 PM

Just by watching this video on Youtube makes it one company I would NEVER do business with.

So overly dramatic. The interview. The cockiness. "THE WHEELS THAT CHANGED THE EVERYTHING" -- "ANOTHER GAME CHANGER".

Come on. Your wheels didn't change a thing. And if you would believe ADV.1, they change the game so many times it makes my head spin. If you change the game and then change the game again, didn't the game just make a full 360 degree circle?

Please...

larkinda · 09-20-2012, 03:31 PM

Jordon from adv.1 just called me back and he agreed with my request. He said wheels are complete and are shipping today. Now to wait and see if they follow through. I am skeptical based on my experience-I will keep the thread updated with progress.

StephansonTieu · 09-20-2012, 05:37 PM

good luck my friend!

positiveions · 09-21-2012, 09:59 AM

with all the bad reps going on, I can' believe people are still falling for their Piece of Garbage wheels.

Just look under the M3 side. They claim that they are TUV certified, when they can't even produce such authenticated piece of paper.

What a way to do business.

Best of luck OP. Hope you get all of your money back. I would call my CC and ask for full refund and send them back their junk wheels.

ZuerstBMW · 09-22-2012, 06:39 PM

Paying all that money and them ignoring you is ridiculous.

Powerbeast · 09-26-2012, 09:18 AM

Fuck ADV1

5seriesHB · 09-26-2012, 09:48 PM

Best line of that video is
"our book keeper is amazing!"

Whatchu talkin about willis.

Clowns...........Sorry Epic fail!

badazzm · 10-03-2012, 06:45 PM

How r people still buying these wheels?? Do some research before please! M3 post is flooded with bad ADV rep. I was very close to getting them but researched and saved myself.! Good luck and hopefully everything works out.

HeavyTireSmoke · 10-12-2012, 01:57 AM

I got a set of ADV1 and going good. I thought they worked with me well.

JUSTIN335 · 01-20-2013, 05:58 PM

I've been wanting a set of ADV1's but now I'm a little hesitant... Let us know what happens please!

P1 · 01-20-2013, 06:46 PM

Quote:

Originally Posted by JUSTIN335

I've been wanting a set of ADV1's but now I'm a little hesitant... Let us know what happens please!

Don't forget to ask for your free Ed Hardy t-shirt with your set of ADV.1s!

JUSTIN335 · 01-20-2013, 08:53 PM

Quote:

Originally Posted by P1et

Don't forget to ask for your free Ed Hardy t-shirt with your set of ADV.1s!

ADV1s are pretty subtle for after market rims, not like I'm looking at Savini or HREs with a chrome lip...

bulldog_yyc · 01-20-2013, 09:16 PM

Quote:

Originally Posted by P1et

Don't forget to ask for your free Ed Hardy t-shirt with your set of ADV.1s!

P1 · 01-20-2013, 10:47 PM

Quote:

Originally Posted by JUSTIN335

ADV1s are pretty subtle for after market rims, not like I'm looking at Savini or HREs with a chrome lip...

Look at the videos the owners feature in. Ed Hardy poster children.

JUSTIN335 · 01-20-2013, 11:24 PM

Quote:

Originally Posted by P1et

Look at the videos the owners feature in. Ed Hardy poster children.

I just googled it. That was an extremely douche bag-y promotional video. Definitely not the attitude of people I'd want to work with. But I can't deny some of their rims look good...

larkinda · 01-22-2013, 08:03 AM

I recieved my wheels but the adv dealer damaged one on install and refused to do anything about it and still no refund for the expediting fee or 5th wheel they charges for. After my original post Jordan Called me and swore up and down they would make this right and nothing. I have called them a several times with no result.
Horrible company and I will never do buisness with adv again.... Hey jordon I'm sure you'll see this post so where is the refund for overcharging you promised???

APLINE_997 · 01-22-2013, 09:25 PM

Sounds like you got shafted by your DEALER more so than Jordan and believe me I am not a fan of Jordan. The dealer should have handled it from start to finish. And you should go after your dealer not the manufacturer for the damage.

Pics of the damage?

larkinda · 01-25-2013, 08:53 AM

Apparently adv1 never refunded the dealer, when I call adv1 for assistance they Just give me the run around. Their excuse is the dealer is a new dealer and this was only the second set of wheels he sold. I emailled adv1 about where to purchase the wheels and they had this guy call me to purchase them, If this guy didn't know what he was doing then why did adv1 have him call me to place the order?

dubsesd · 02-27-2014, 01:12 PM

Sorry for the bump, but did this ever get resolved?

09-20-2012, 09:41 AM	#1
larkinda Private 15 Rep 65 Posts Drives: 2012 x6m Join Date: Jun 2012 Location: chicago iTrader: (0)	Adv.1 nightmare Adv.1 is living up to its bad rap... I ordered a 9k set of wheels in July and paid a extra 1k to have them built and delivered within 4 weeks. Well the sent me wheels in the 4 weeks but not my wheels to add insult to injury one wheel was damaged as a result of faulty tmps installed by their vendor and they charged me another 2k to replace it, Now 11k into this and now on week 12 and I still have no wheels and they have been paid in full. When I ordered in july they guaranteed a full refund of my 1k fee if they did not deliver in time but now they are refusing to refund my 1k. I still don't have my wheels 12 weeks in , they are giving me and the supplier different excuses why they are not done yet. When I talk to them they admit they manufactured and shipped wheels different than I ordered in fact for a different vehicle entirely but refuse to give me the expediting fees back they told me they should if never guaranteed a 4 week delivery because it was next to possible. That statement alone tells me they had no intention of delivering on time. I don't think that is to much to ask for in fact they told me they scrapped the wheels they originally sent so I should get the 2k additional they charged me back to. I spoke to the sales rep and when I asked to speak to jordon ( his boss)he kept ignoring my request. After asking several times he finally said he would have him call me later that day and guess what no one called. So adv.1 this is in your court - what are you going to do?are you going to get me my wheels and refund me the money you owe? I'm sure everyone on here will be interested to see.
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09-20-2012, 10:35 AM	#2
classic6 Captain 219 Rep 949 Posts Drives: JB/BB E90 M3 Join Date: Aug 2009 Location: Bel Air, MD iTrader: (4)	I dealt with them with my set of wheels and had an great experience. Hopefully they take care of this for you. good luck!! Please let us know how it goes.
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09-20-2012, 11:57 AM	#3
blue dragon Lieutenant Colonel 1193 Rep 1,547 Posts Drives: '22 Tesla MY + '23 Tesla MY Join Date: Jul 2010 Location: Land of high taxes and crappy healthcare iTrader: (2)	the site jordanstolemymoney is gone, but I think they are still banned from 6speedonline and a few other sites. __________________ \| '22 Tesla Model Y P - My daily \| '23 Tesla Model Y LR - Wife's daily \| '17 F15 35D - missed daily \|
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09-20-2012, 02:23 PM	#4
P1 Lieutenant General 11581 Rep 11,143 Posts Drives: 2004 3/4 ton Duramax Join Date: Aug 2007 Location: United States iTrader: (1)	Just by watching this video on Youtube makes it one company I would NEVER do business with. So overly dramatic. The interview. The cockiness. "THE WHEELS THAT CHANGED THE EVERYTHING" -- "ANOTHER GAME CHANGER". Come on. Your wheels didn't change a thing. And if you would believe ADV.1, they change the game so many times it makes my head spin. If you change the game and then change the game again, didn't the game just make a full 360 degree circle? Please...
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09-20-2012, 03:31 PM	#5
larkinda Private 15 Rep 65 Posts Drives: 2012 x6m Join Date: Jun 2012 Location: chicago iTrader: (0)	Jordon from adv.1 just called me back and he agreed with my request. He said wheels are complete and are shipping today. Now to wait and see if they follow through. I am skeptical based on my experience-I will keep the thread updated with progress.
	Appreciate 0 Quote

09-20-2012, 05:37 PM	#6
StephansonTieu X5 Enthusiast 3 Rep 119 Posts Drives: 2001 BMW x5 3.0i Join Date: May 2012 Location: Toronto, Ontario iTrader: (0) Garage List 2001 BMW X5 [9.00]	good luck my friend!
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09-21-2012, 09:59 AM	#7
positiveions Lieutenant General 961 Rep 11,722 Posts Drives: 19 Tacoma, 16 Golf wagon Join Date: Sep 2007 Location: Upland, CA iTrader: (2) Garage List 2019 Toyota Tacoma [0.00] 2016 VW Golf Sports ... [0.00] 1998 BMW M3 [0.00] 1990 BMW 325is [0.00]	with all the bad reps going on, I can' believe people are still falling for their Piece of Garbage wheels. Just look under the M3 side. They claim that they are TUV certified, when they can't even produce such authenticated piece of paper. What a way to do business. Best of luck OP. Hope you get all of your money back. I would call my CC and ask for full refund and send them back their junk wheels.
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09-22-2012, 06:39 PM	#8
ZuerstBMW ¡Viva España! 376 Rep 7,803 Posts Drives: 2023 230i Mineral White Join Date: Mar 2006 Location: Apollo Beach, FL. iTrader: (68)	Paying all that money and them ignoring you is ridiculous. __________________ 23 G42 230i Mineral White Cognac, Aluminum With Mesh Effect Interior Trim MODS Clear Guard, 15% Ceramic Tint, Floating Caps
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09-26-2012, 09:18 AM	#9
Powerbeast Lieutenant General 5421 Rep 10,825 Posts Drives: F80 M3 RarriRot Join Date: Mar 2009 Location: SoCal iTrader: (4)	Fuck ADV1
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09-26-2012, 09:48 PM	#10
5seriesHB In The Game! 15 Rep 246 Posts Drives: 12 535 Msprt/12 X5 5.0 Msprt Join Date: Mar 2012 Location: Huntington Beach Ca iTrader: (0)	Best line of that video is "our book keeper is amazing!" Whatchu talkin about willis. Clowns...........Sorry Epic fail! __________________ It will all work out in the end....and if it hasn't worked out yet, its not the end! 2012 Titanium Silver Metalic w MSPORT+Prem Sound+Tech+Cold Weather+Top/Side Cameras+ BMW Apps 2012 Space Grey Msport 50 X5 Premium+ Premium Sound+Cold Weather +Soft Close Doors
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10-03-2012, 06:45 PM	#11
badazzm Lieutenant 21 Rep 536 Posts Drives: RRS GT2 Join Date: May 2012 Location: San Jose, CA iTrader: (1)	How r people still buying these wheels?? Do some research before please! M3 post is flooded with bad ADV rep. I was very close to getting them but researched and saved myself.! Good luck and hopefully everything works out.
	Appreciate 0 Quote

10-12-2012, 01:57 AM	#12
HeavyTireSmoke First Lieutenant 12 Rep 391 Posts Drives: M5/C63 Join Date: Mar 2010 Location: California iTrader: (0)	I got a set of ADV1 and going good. I thought they worked with me well.
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01-20-2013, 05:58 PM	#13
JUSTIN335 . 46 Rep 385 Posts Drives: 2012 535i m-sport Join Date: Feb 2011 Location: Carlsbad/Laguna Beach iTrader: (1)	I've been wanting a set of ADV1's but now I'm a little hesitant... Let us know what happens please! __________________ 2012 F10 535i 2013 E70 X5M 2007 E92 335i - sold
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01-22-2013, 08:03 AM	#19
larkinda Private 15 Rep 65 Posts Drives: 2012 x6m Join Date: Jun 2012 Location: chicago iTrader: (0)	I recieved my wheels but the adv dealer damaged one on install and refused to do anything about it and still no refund for the expediting fee or 5th wheel they charges for. After my original post Jordan Called me and swore up and down they would make this right and nothing. I have called them a several times with no result. Horrible company and I will never do buisness with adv again.... Hey jordon I'm sure you'll see this post so where is the refund for overcharging you promised???
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01-22-2013, 09:25 PM	#20
APLINE_997 Private 0 Rep 95 Posts Drives: 997 Turbo Join Date: Aug 2008 Location: ATL, GA iTrader: (0)	Sounds like you got shafted by your DEALER more so than Jordan and believe me I am not a fan of Jordan. The dealer should have handled it from start to finish. And you should go after your dealer not the manufacturer for the damage. Pics of the damage?
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01-25-2013, 08:53 AM	#21
larkinda Private 15 Rep 65 Posts Drives: 2012 x6m Join Date: Jun 2012 Location: chicago iTrader: (0)	Apparently adv1 never refunded the dealer, when I call adv1 for assistance they Just give me the run around. Their excuse is the dealer is a new dealer and this was only the second set of wheels he sold. I emailled adv1 about where to purchase the wheels and they had this guy call me to purchase them, If this guy didn't know what he was doing then why did adv1 have him call me to place the order?
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02-27-2014, 01:12 PM	#22
dubsesd #dubspec 6344 Rep 5,201 Posts Drives: G05 X5/ 2016 F80 M3 INDVL Join Date: Jul 2011 Location: Ottawa iTrader: (2)	Sorry for the bump, but did this ever get resolved?
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