11-18-2016, 02:16 PM | #111 |
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X5 is back up and running again with another new transmission.
And another battery, since the battery on the 50i doesn't seem to last more than a year at a time before giving up the ghost... Anyway, hopefully this time it'll stay running. That driveshaft failure sucked. |
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01-01-2017, 06:24 PM | #112 |
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This afternoon the front driveshaft on our 2011 50i with a 12/10 build date (a few weeks outside the recall parameter) and 53k miles on the odometer broke, and we had it towed to the nearest dealer. Looks like there was some damage to the transmission as it was leaking what appeared to be transmission fluid.
I would certainly like to understand why the recall was restricted only to cars with the noted build dates when it seems clear the problem extends beyond those dates (indicated by the fact that the extended warranty covers a much larger group of cars). |
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01-01-2017, 10:38 PM | #113 | |
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As an aside, I'd get on the phone with BMWNA and assertively give them a piece of your mind about the failure and insist on them making you whole. |
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01-02-2017, 08:48 AM | #114 | |
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01-02-2017, 09:06 AM | #115 |
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I'm not really worried about the repairs being covered under warranty as I don't think that could be more clear given the documentation about the extended warranty.
Given that this never had to happen (if our car had been properly recalled) I hope they will reimburse us the $169 we had to pay to have it towed to the nearest dealer. I'm trying the dealer to furnish a loaner tight now. |
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01-02-2017, 09:16 AM | #116 |
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It is all about statistics and calculated risk, from a company standpoint.
As an end-user, I am more conservative that I can't stand the thought of putting my family at risk when i knew about the issue can get me into a powerless (no pun intended) position any day, any where. Rather than waiting for a recall that might come too late, I had changed out my driveshaft once the issue became well known, and has been inspecting the U-joints on every oil change, even with the new part. Same applied to the injectors, coils; and water pump for my N55 previously. PS for those that have pm'ed me on the driveshaft, I got another brand new revised P/N because i have an early build M and hence uses a front prop shaft that is a good .5" shorter. |
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01-04-2017, 05:07 PM | #117 |
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Just heard from the dealer. When the driveshaft let go it cracked the side of the transmission case (I believe at least one other forum member had that happen, and it needs a new transmission.) They estimate it will take a week to procure it...apparently it's air freighted in from Germany.
At least they are finally giving us a loaner car tomorrow, although it's a hour south of here and I have to figure out how to get there. And he did confirm that all the repairs will be covered under the extended driveshaft warranty. I'm going to bring a copy of the $169 towing bill and request they ask BMW to reimburse us for that. The service advisor explained that the reason for the extended warranty (versus recall) was that they expect only a small % to break, and unfortunately ours was one of them. It was easy to tell that he was expected me to go ballistic with the news on the transmission, and I went easy on him as he is just the messenger. I think it's unethical that BMW knew of the potential of this at least as early as 2014, and let us keep using the car while failing to warn us of the potential consequences. We never received the "extended warranty" letter, and even if we had the letter failed to mention how dangerous this is (and they are certainly well aware of the danger as it's referenced in their form recall letter). If BMW was fully upfront about this at least some customers might recognize the noise/vibration and stop using the car before the driveshaft completely flies apart. |
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01-07-2017, 02:40 PM | #118 | |
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Based on the part number shown on the receipt, the "new" transmission they gave us is not "new", but merely a rebuilt unit. The BMW list price for the rebuilt unit is more than $9000, and the price for a brand new unit exceeds $14000, although discounts exceeding 15% seem to be plentiful on line. No response on our request to be reimbursed for the $169 towing bill yet. |
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01-07-2017, 10:00 PM | #119 |
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I just had my front driveshaft replaced by the dealer as preventative maintenance. It wasn't showing any signs of an issue, but I talked to the manager and he got approval from BMW to replace at no charge to me.
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01-08-2017, 12:22 AM | #120 |
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01-08-2017, 08:04 AM | #121 |
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Was this on an X5? (not clear from your post) If yes, what build date?
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01-08-2017, 08:16 AM | #122 |
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If you are at all mechanically inclined (and it sounds like you may be), one thing that could be helpful in the interim is to take a look underneath every few thousand miles and see if there is any evidence of the shaft starting to fail. How to make such an inspection has been published by BMWUSA and discussed in other threads (not sure if it was here or one of the X5 forums).
Seems to be a very easy inspection, other than having to get under the car. Not suggesting this should be your responsibility, but as long as BMW is going to simply allow owners to continue with these driveshafts until they fly apart, it could be a prudent thing to do. Would hate to see you have to experience what we did. |
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01-08-2017, 05:16 PM | #123 | |
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As far as my experience with CarMax has been with other vehicles, they only perform in house repairs that are more universal or straight forward. I have had a couple vehicles put in for service there and I was told that they were sent to the dealership for certain issues. As finicky and complex as Bmw's can be, I would expect them to have most repairs done by the dealership. |
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01-08-2017, 05:43 PM | #124 | |
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Based on my experience (see my posts above), they cover any collateral damage that occurs when the driveshaft lets loose. If you don't have the letter, I would call BMWUSA (not a dealer) first thing tomorrow with your VIN number, and assuming they confirm your car is subject to the extended warranty, I would expect they will tell you to bring your car to a BMW dealer. Last edited by shark715; 01-08-2017 at 06:41 PM.. |
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01-08-2017, 09:13 PM | #125 |
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So my shaft had let loose at some point and chewed up the trans and took big chunk of aluminum off the housing near the pan, should BMW have replaced it ? Would it lead to a housing failure at some point? Have no idea, have you guys who had the trans replaced was it leaking or where they just damage to the aluminum housing ? Just curious .....
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01-09-2017, 03:40 AM | #126 | |
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We had seen what appeared to be transmission fluid all over the ground under the car. I would guess there was several quarts of it. The dealer service advisor told us the when the driveshaft let go it hit and cracked the transmission housing, and if I recall correctly the receipt the dealer gave us when we picked up the car said more or less the same thing. |
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01-09-2017, 01:32 PM | #127 | |
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02-21-2017, 09:44 AM | #128 |
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2012 X5 Drive Shaft Failure
Well it happened to me yesterday. Going 70 MPH on the Dallas North Tollway and it started off sounding like some sort of shield was loose underneath the car. Then, all of a sudden, their was what sounded like a Tazmanian Devil under the driver's seat pounding away at the undercarriage and grinding as I tried to steer to the off ramp and then a parking lot. I got out to look under the vehicle and it was spewing hot oil/transmission fluid.
BMW SA was not the least bit surprised when I got it towed in; he mentioned the extended warranty on the drive shaft, but curious to see what other damage was done in there. This is a very dangerous part failure that only seems to happen at high speeds. This is my 4th BMW, but I have to say, I'll never feel safe in that vehicle again. Can't wait to see what this repair bill ends up looking like! |
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02-21-2017, 11:53 AM | #129 | |
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They could care less about the owners who end up stranded on the side of the road...absolutely shameful. Sort of reminds me when Ford's bean counters decided it would be cheaper to pay the lawsuits based on a few people dying or frying from the Pinto's gas tanks, versus just fixing all the cars. Just curious, how did you determine that the failures only seem to happen at high speeds? |
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02-22-2017, 02:40 PM | #131 |
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Dang it - I bought and put it in it was $150 and took 20 mins ... although I'm surprized the new one looks EXACTLY like the one I took out
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Last edited by 007_e350; 02-22-2017 at 02:49 PM.. |
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02-24-2020, 12:17 AM | #132 | |
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Same thing happen to me
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Hey, I just got my BMW x5 from a private party. Bought it with 89k and 2 months later drive shaft fails and blows a hole in transmission. Come to find out my car is apart of the recall. Do you think bmw would take care of the transmission since it got damaged by a recalled drive shaft? |
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