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COMBOX
Has anyone gotten a combox upgrade/update on their E70? My lease ended on my 2013 on Feb 1. On the 10th the dealer made me a deal I couldn't pass up and I bought it. Two days later I came in for a complimentary detailing and they offered to do an upgrade on the combox saying that the existing one would no longer work with a 4g network in a few months.
When the vehicle was handed back it wouldn't pair with my phone. I stopped in a parking lot on the way home so that I could reset the phone and restart the vehicle. After some tweaking it connected but then it wouldn't stream music. I went back to the dealership and they "changed" a setting and then it started streaming. But here's the kicker. Information on music no longer appears and emails also no longer appear. Also pictures from contacts don't appear. This information was clear and available the day I turned it in and on the day that I purchased it and on the day that I brought it in for detailing.
After three days, the dealer says that my phone isn't compatible and that it is the problem. However, the loaner a 2017 X5 worked perfectly fine with my phone including streaming and data as well as email alerts. And pictures from contacts show up on the Nav screen with no issues.
Notably, I've rented BMW's from Avis 8 times over the last 3 years and I've never had any issue with pairing or getting streaming data etc. How can an updated combox cause this problem? Isn't it more likely that they didn't use updated software?
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