Trunk, right side. Pull the panel off, look at the diagram for the radio, etc.
Also under the passenger panel, lower front right, under dash.
Also did you make sure the connectors are fully in? I've had that be the problem before...
Go here, display wiring diagram, click on A4010, it shows you that the location is under the passenger dash...Fuse 17, 5A
https://www.newtis.info/tisv2/a/en/e...splay/B3GeSKcN
Fuse:
https://www.newtis.info/tisv2/a/en/e...sav/1VnYgTg9yP
You also need to check this connector to your OEM monitor:
https://www.newtis.info/tisv2/a/en/e...sav/1Vnbs9XvCW
This provides power to your OEM monitor, but not to your Android monitor; make sure wires look fine and pins connected. Have a multimeter, check voltages Pin1 (red/power) to Pin3 (gnd). If powered, then it's internal to monitor(s) :-/ that seems unlikely for both to internally fail at the same time, so let's hope it's not that.
ALSO these links are for X5M, what's your vehicle?
Your CIC (radio) fuse is in the rear, Fuse 142, 20A, check that too...this would power your Android Monitor and CIC.
https://www.newtis.info/tisv2/a/en/e...r-cic/H2MeJql6
If you can see Android Screen but not OEM Screen, then that's an easy fix. Cycle through all the CAR TYPES until it shows up.
Another check: make sure connector x17427 is properly connected, it's on the back of your cic (radio)...it's the LVDS cable that runs from the CIC to the android monitor or Oem monitor. Pic here:
https://www.newtis.info/tisv2/a/en/e...sav/1VncWkzhrj