Bluetooth connection and range issues

[dscharrer]

I've recently noticed that my bluetooth is acting up. It has hardly any range. In order to make a call without crackling audio it has to be sitting near the cup holder. If I move the phone farther away or set it on my lap the sound will start crackling or the bluetooth will disconnect.

I'm currently using a galaxy s3. Any ideas?

Thanks

[JKM320]

Try removing the pairing from the car and phone. Then leave the car turned off for 5-10 minutes and re-pair them.

Same thing happens with my wife's BB. A couple times per year.

[dscharrer]

Originally Posted by JKM320

Try removing the pairing from the car and phone. Then leave the car turned off for 5-10 minutes and re-pair them.

Same thing happens with my wife's BB. A couple times per year.

I tried unpairing and repairing after the car was off for like an hour. The issue still exists.

Is there a bluetooth antenna that is faulty? Its definitely something to do with the range. While in a call, I can move the phone close and away from the cup holder area and the sound will crackle then go clear.

Any other ideas?

[dscharrer]

Status update..

I found out the wire to the blue tooth antenna under the gear shifter in the center console came unplugged when I was taking apart my console to fix a rattle.

That was a relief