Question regarding bmw dealer...

demonfei · 02-12-2010, 03:43 PM

My situation is my car got engine warning light on, so I went to the dealer, they kept my for nearly two weeks... When I got my car back, I found 200 miles increased on the clock.. is it normal for checking engine warning light?

chuck92103 · 02-12-2010, 05:05 PM

10-20 miles yes, 200 miles NO!

X6M · 02-12-2010, 05:37 PM

I would certainly ask questions. I do not think this is normal

sariggs1 · 02-12-2010, 07:32 PM

By policy that have to ask to drive it more than a couple of miles. If I were you, I'd have a serious talk with the service manager.

dmlgc · 02-12-2010, 10:41 PM

200 is way too much, I think they were joy riding with your car.
I would complain to BMW, since they are the one that develops the procedures for any repairs on their cars and know exactly how much it should have been driven.

jfewins · 02-13-2010, 07:24 AM

My question . . . If this was a BMW dealer, why would they be interested in joy riding your car, when they work with similar cars every single day? Your car really isn't all that special to them.

dmlgc · 02-13-2010, 10:58 AM

Quote:

Originally Posted by jfewins

My question . . . If this was a BMW dealer, why would they be interested in joy riding your car, when they work with similar cars every single day? Your car really isn't all that special to them.

not that many X6's around, they don't get to drive an X6 very often.
If you have driven an X6 and other BMWs you know it's not similar.

doesn't really matter what they were doing with it, 200 miles for a test drive is outrageous.

archwerks · 02-14-2010, 12:42 AM

What t kind of work did they do in the 2 weeks?
That's 10 work days @ 20 miles /day average test drive?
There's no way that they need to drive that much to diagnose/test drive when they can plug the engine to a computr.

demonfei · 02-14-2010, 06:45 AM

originally, it's only for warning light check, 2 days later they told me the bumper has been scratched while parked in the customer car park...so the rest of days they have done some body work...actually they said my car will be unavailable until next week..so I complained to the head of service, then I got my car in the same day...I dont know where should I complain to now.... seems really useless...

02-12-2010, 03:43 PM	#1
demonfei Registered 0 Rep 3 Posts Drives: bmw x6 Join Date: Jan 2010 Location: uk iTrader: (0)	Question regarding bmw dealer... My situation is my car got engine warning light on, so I went to the dealer, they kept my for nearly two weeks... When I got my car back, I found 200 miles increased on the clock.. is it normal for checking engine warning light?
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02-12-2010, 05:05 PM	#2
chuck92103 Major 91 Rep 1,209 Posts Drives: 2011 535i Join Date: May 2008 Location: Socal iTrader: (0)	10-20 miles yes, 200 miles NO! __________________ 2011 535i 2008 VW GTI
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02-12-2010, 05:37 PM	#3
X6M Private 5 Rep 80 Posts Drives: BMW X6M Join Date: Feb 2010 Location: London, UK iTrader: (0)	I would certainly ask questions. I do not think this is normal
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02-12-2010, 07:32 PM	#4
sariggs1 Scott R. 22 Rep 270 Posts Drives: X6 xDrive 50I Join Date: Aug 2009 Location: Lee's Summit, MO iTrader: (0) Garage List 2012 X6 50I [0.00] 2006 Volvo XC90 V8 [0.00] 2001 996 Turbo [0.00]	By policy that have to ask to drive it more than a couple of miles. If I were you, I'd have a serious talk with the service manager. __________________ Scott - 2012 BMW X6 50i Twin Turbo / Porsche 996 Twin Turbo Black Sapphire Metallic with Saddle Brown Nevada Leather, Comfort Access keyless entry, Running boards, Rear-View Camera, Dark Bamboo wood trim, HUD, HD Radio, Satellite Radio, Cold Weather Package, Premium Package, Premium Sound Package, Rear Climate Package, Sport Package, Euro Black Kidney Grill, Euro Side Markers, Black Double Spoke 215 Wheels...
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02-12-2010, 10:41 PM	#5
dmlgc Lieutenant Colonel 89 Rep 1,882 Posts Drives: 2022 BMW X6MC - 335D Join Date: Jun 2008 Location: Carlsbad, CA iTrader: (0)	200 is way too much, I think they were joy riding with your car. I would complain to BMW, since they are the one that develops the procedures for any repairs on their cars and know exactly how much it should have been driven.
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02-13-2010, 07:24 AM	#6
jfewins Private 3 Rep 62 Posts Drives: 2007 335i Join Date: Feb 2007 Location: Fort Worth, TX iTrader: (1)	My question . . . If this was a BMW dealer, why would they be interested in joy riding your car, when they work with similar cars every single day? Your car really isn't all that special to them.
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02-14-2010, 12:42 AM	#8
archwerks Captain 20 Rep 683 Posts Drives: x6 3.5i VR Join Date: Jun 2008 Location: canada iTrader: (0)	Highly suspicious! What t kind of work did they do in the 2 weeks? That's 10 work days @ 20 miles /day average test drive? There's no way that they need to drive that much to diagnose/test drive when they can plug the engine to a computr.
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02-14-2010, 06:45 AM	#9
demonfei Registered 0 Rep 3 Posts Drives: bmw x6 Join Date: Jan 2010 Location: uk iTrader: (0)	originally, it's only for warning light check, 2 days later they told me the bumper has been scratched while parked in the customer car park...so the rest of days they have done some body work...actually they said my car will be unavailable until next week..so I complained to the head of service, then I got my car in the same day...I dont know where should I complain to now.... seems really useless...
	Appreciate 0 Quote