Picked up my X6 but...

doubleroll · 02-20-2012, 05:49 PM

I just picked up my 2012 X6 on 2/11. Noticed two small imperfections on the steering wheel leather. One at 12 o'clock and the other at 7, which were probably scratched during the delivery process. I notified my CA and basically the response was nothing can be done to repair the scratches short of replacing the steering wheel. The scratches are small but I can feel them while driving and am worried that they will get worse with time.

Not sure I want to replace the steering wheel...Any suggestions or thoughts?

UAxDEATH(NYC) · 02-20-2012, 06:14 PM

Go to BMW of NA. CA is useless. BMW of NA is only ones who can give a fuck.

scottjays · 02-20-2012, 06:15 PM

Quote:

Originally Posted by doubleroll

I just picked up my 2012 X6 on 2/11. Noticed two small imperfections on the steering wheel leather. One at 12 o'clock and the other at 7, which were probably scratched during the delivery process. I notified my CA and basically the response was nothing can be done to repair the scratches short of replacing the steering wheel. The scratches are small but I can feel them while driving and am worried that they will get worse with time.

Not sure I want to replace the steering wheel...Any suggestions or thoughts?

why would you not want to replace it? When my 2011 was delivered, there a 3 inch very noticeable imperfection in the leather dash. I wanted it repaired, it could not, and it was replaced.

Mike van D · 02-20-2012, 10:56 PM

Get them to replace it. You paid for a new new car.

doubleroll · 02-21-2012, 08:31 AM

Thanks for all your input. The scratches are very small but I do worry that they will only get worse with time.

doubleroll · 02-29-2012, 07:07 AM

Looks like they want to see if their leather guy can repair it first and take it form there...we will see. Thx!

Terraforce1 · 03-07-2012, 07:38 AM

Perfect excuse to install the alcantara BMW Performance steering wheel

doubleroll · 03-08-2012, 07:44 AM

Quote:

Originally Posted by Terraforce1

Perfect excuse to install the alcantara BMW Performance steering wheel

Man I wish!

Dealer had a leather shop repair the scratches. They did a great job actually.

02-20-2012, 05:49 PM	#1
doubleroll Private First Class 15 Rep 132 Posts Drives: 2022 X6 Join Date: Feb 2012 Location: NY iTrader: (0) Garage List 2022 BMW X6 [0.00] 2002 BMW 330Ci [0.00] 2012 BMW X6 [0.00]	Picked up my X6 but... I just picked up my 2012 X6 on 2/11. Noticed two small imperfections on the steering wheel leather. One at 12 o'clock and the other at 7, which were probably scratched during the delivery process. I notified my CA and basically the response was nothing can be done to repair the scratches short of replacing the steering wheel. The scratches are small but I can feel them while driving and am worried that they will get worse with time. Not sure I want to replace the steering wheel...Any suggestions or thoughts?
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02-20-2012, 06:14 PM	#2
UAxDEATH(NYC) Second Lieutenant 34 Rep 278 Posts Drives: BMW X6M 2016 Join Date: Dec 2009 Location: Brooklyn NY iTrader: (0)	Go to BMW of NA. CA is useless. BMW of NA is only ones who can give a fuck.
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02-20-2012, 10:56 PM	#4
Mike van D Major 18 Rep 1,112 Posts Drives: SG X6 35i; MW e92 M3 Join Date: Jan 2011 Location: Germany iTrader: (0)	Get them to replace it. You paid for a new new car. __________________ ...just enjoying life.
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02-21-2012, 08:31 AM	#5
doubleroll Private First Class 15 Rep 132 Posts Drives: 2022 X6 Join Date: Feb 2012 Location: NY iTrader: (0) Garage List 2022 BMW X6 [0.00] 2002 BMW 330Ci [0.00] 2012 BMW X6 [0.00]	Thanks for all your input. The scratches are very small but I do worry that they will only get worse with time.
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02-29-2012, 07:07 AM	#6
doubleroll Private First Class 15 Rep 132 Posts Drives: 2022 X6 Join Date: Feb 2012 Location: NY iTrader: (0) Garage List 2022 BMW X6 [0.00] 2002 BMW 330Ci [0.00] 2012 BMW X6 [0.00]	Looks like they want to see if their leather guy can repair it first and take it form there...we will see. Thx!
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03-07-2012, 07:38 AM	#7
Terraforce1 If you ain't first, you're last! 7 Rep 580 Posts Drives: '14 Boxster GTS + 14' 1199 S Join Date: Feb 2011 Location: Europe iTrader: (0)	Perfect excuse to install the alcantara BMW Performance steering wheel
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