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      05-02-2016, 01:38 PM   #1
StatenEye
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CPO Rear self leveling Air Suspension covered?

Hi all,

My X5 is at the dealer for the injector recall. The noticed the rear suspension is sagging and are checking to see if it is covered. I referred to the CPO what's not covered statement and this is what I'm seeing;

Notes; I purchased the car with the CPO warranty on 05/2015

WHAT IS NOT COVERED
The BMW Certified Pre-Owned Protection Plan and the BMW Certified Elite Protection Plan provide specific
coverage against defects in materials and workmanship. There are various items that are not covered by these
warranties for enrolled vehicles retailed on or after January 1, 2014.

Suspension
Ball joints; bushings; center tie rod; coil springs – sagging (except for leveling system pneumatic/hydraulic springs);
control arms and brackets; idler and pitman arms; stabilizer bar links and supports; strut elements/shock absorbers
(dampers); tie rod ends and adjusting sleeves; trailing arms, thrust struts; wishbones.


To me, 2 things pop out;
"There are various items that are not covered by these
warranties for enrolled vehicles retailed on or after January 1, 2014"
This document is relevant to my vehicle since it was retailed after this date; i purchased it in May of 2015

"sagging (except for leveling system pneumatic/hydraulic springs)"
This WOULD include air suspension

Any experience with this?

Thanks
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      05-02-2016, 02:13 PM   #2
mitch808
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Sounds like it... Good thing is that arnott OE replacement bags are inexpensive and easy to install in your own garage without special tools
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      05-02-2016, 02:21 PM   #3
StatenEye
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Quote:
Originally Posted by mitch808 View Post
Sounds like it... Good thing is that arnott OE replacement bags are inexpensive and easy to install in your own garage without special tools
Thanks mitch. If they say no, ill deny the work. I was planning on doing springs so i guess it may be KW time. Either way im not paying them a dime. lol.
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      05-02-2016, 05:58 PM   #4
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It is covered
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      05-02-2016, 06:20 PM   #5
StatenEye
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Quote:
Originally Posted by blue dragon
It is covered
I did come across one of your posts where you said it was covered. Thanks for the post, I'm still waiting for a call back from the dealer. This is all being drawn out.
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      05-02-2016, 11:41 PM   #6
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Quote:
Originally Posted by StatenEye View Post
I did come across one of your posts where you said it was covered. Thanks for the post, I'm still waiting for a call back from the dealer. This is all being drawn out.
Note, Canuckistan CPO rules may be different.

Keep us updated
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      05-03-2016, 06:12 AM   #7
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This was covered in the US
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      05-03-2016, 11:38 AM   #8
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They covered one a week after i bought it because i said it was unsafe selling me a truck that the suspension was worn. One month later the other one went out and i was on my own.
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      05-05-2016, 10:38 AM   #9
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Same here,,,,and a week later the lift gate stopped going up,,,
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      05-05-2016, 12:52 PM   #10
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the wording you posted says that air suspension is covered. Should be read as follows:

WHAT IS NOT COVERED

sagging (except for leveling system pneumatic/hydraulic springs)

So they are excluding coverage for Sagging, but are saying that if it's due to failure of leveling system pneumatic/hydraulic springs, there will be coverage
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      05-05-2016, 08:09 PM   #11
StatenEye
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Just got the X5 back today and everything was covered no questions asked.
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      05-05-2016, 10:09 PM   #12
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Quote:
Originally Posted by StatenEye View Post
Just got the X5 back today and everything was covered no questions asked.
Nice!
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