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09-03-2014, 01:22 PM | #23 | |
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Drives: '11 135i M Sport
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09-03-2014, 01:42 PM | #24 | |
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09-03-2014, 06:20 PM | #25 | |
The Ballistic Red Raider
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Had Same Situation
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Called the dealer in the morning and they said to bring it in. Took 20 mins to jump the car and then dropped it off. They ran their diagnostics (did not threaten to charge me for it) and came back with "Unfavorable driving conditions when stationary." WTF does that mean? All dealer could say was that I was doing something while the car was sitting. Then they tried claiming that I don't drive enough miles per year. I drive about 10k so I don't think that was the issue so I asked how many miles per year that I need to drive to avoid early battery degradation. Never received a response from the dealer or BMWNA when I called them. Anyway, dealer said they would talk with BMWNA and try and get them to cover the battery. They toyed with me for 3 days and finally said they would they would cover the battery under warranty. Dealer would have charged me $550 for a new battery and the coding for a car still under warranty and no evidence I had done anything (which I hadn't). You just have to be persistent with the dealer and BMWNA otherwise you will be out $550 for something they should cover. I was getting really mad when they would point fingers at each other over who's decision it was to cover the fix, but you just have to stay calm and stand up for yourself. Hope it gets worked out in your favor!
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2012 BMW 135i - LeMans Blue - Oyster Leather - M-Sport - Comfort Access
ED - Completed 9/20/2011 PCD - Completed 12/2/2011 |
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09-03-2014, 06:55 PM | #26 | |
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09-04-2014, 11:25 AM | #27 |
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There is a federal law that governs warranties in the U. S. called Magnuson Moss. You might want to google it. It controls the ability of a manufacturer to disclaim warranty responsibility. They need to be able to prove that you did something to cause the failure of the battery. If they want to claim infrequent use of the vehicle, I think they would need a disclaimer in the owners manual or something. You might want to do a little research and try mixing in terminology from this law and also mention small claims court in your discussions. That would be a hassle but you could pay them, noting all rights reserved on the work order, and file suit in small claims to recover your money. BMW will not want the publicity that could come from a suit over warranty coverage.
All dealerships also have "good will" dollars they can apply to something like this. So they have tools to "give in" but need to decide to use them.
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128i Convertible, MT, Alpine White, Black Top, Taupe Leatherette, Walnut, Sport
Ordered 5/22/09, Completed 6/4/09, At Port 6/9/09, On the Georgia Highway 6/13/09, Ship Arrived Charleston 6/24/09 at 10pm, PCD 7/21/09 |
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09-04-2014, 01:50 PM | #28 |
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Good news came back that BMW will cover it under warranty. Glad I fought it and got my self out of paying close to $600 for battery and diagnostics.
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09-07-2014, 09:47 AM | #29 |
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Wow! I can't believe the trouble you had with this. My battery died after about 3 years, not unusual in the Southwest heat. And even though the car was still under warranty, I really didn't expect the Dealer to cover it. They did. I didn't even have to ask.
Think you should try another Dealer if there is one in your area. |
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09-07-2014, 05:18 PM | #30 |
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I have another data point on the "don't drive enough" argument dealers seem to make at times. I parked my 2009 128i for about 3 weeks due to work on our house. The builder parked a dumpster in the driveway and I couldn't get out. I have a SUV so I just drove that. I thought the battery might have been run down partially because the trunk wouldn't open. I went out last night to charge the battery because the dumpster is gone now. Before I hooked up the charger I tried starting it and it started right up. Started again this morning and drives normally. The trunk problem is I didn't hold the "top up" button quite long enough, apparently. It was blinking and when I gave it another couple seconds the trunk opened normally.
So a 5+ year old battery functioned fine after 3 weeks of no driving and also no charging. Cars should be able to do this.
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128i Convertible, MT, Alpine White, Black Top, Taupe Leatherette, Walnut, Sport
Ordered 5/22/09, Completed 6/4/09, At Port 6/9/09, On the Georgia Highway 6/13/09, Ship Arrived Charleston 6/24/09 at 10pm, PCD 7/21/09 |
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09-07-2014, 07:13 PM | #31 | |
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135i, battery, coding, e82, replacement |
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