BlueTooth keeps disconnecting

Torgus · 04-03-2017, 11:51 AM

Hey Guys, I've search about this on 2 forums and via google and no good answer so I thought I would make a post.

My Issue: In my 2011 X5D I can't get my Galaxy Note 5 to stay connected via bluetooth. It will connect, then I make and call and it will disconnect, reconnect, over and over. It happens if I don't make the call as well just connects and then disconnects 1m later on and on and on. Contact list never populates etc. This phone works perfectly on my E92 and old E90.

My wife has the exact same phone and in her 2011 X5D she has no problems.

Any ideas?

I know my next step is to try her phone in my X5D and mine her her X5D to determine if it is the phone or the vehicle. Both are the same year so unless there is a software update for the car I am not sure what the solution will be...

I just thought I would make this post to see if you guys know of a quick fix or can point me in the right direction? I have restarted my phone, deleted all txt msgs(google said to try this), but to no avail.

Thanks in advance!

jandref321 · 04-03-2017, 09:17 PM

This happens to me when I'm charging off the 12v adapter (cigarette lighter). I can play music but if a call comes through it disconnects, phone freezes, have to talk using my hand. Huge PITA that leads to road rage. Now I just disconnect charger before answering. This is an iPhone 6s though so maybe not your problem.

Ryan5034 · 04-05-2017, 07:01 PM

Did you try updating the iDrive software from BMW? You can get it from them for free and install it. Sorry that I don't remember the link.

04-03-2017, 11:51 AM	#1
Torgus Slow. 3782 Rep 7,151 Posts Drives: Single Turbo N54 on Meth! Join Date: Jun 2012 Location: Boston, MA iTrader: (2) Garage List 2007 BMW E92 [10.00] 2007 BMW E90 [0.00] 2006 BMW E91 [0.00]	BlueTooth keeps disconnecting Hey Guys, I've search about this on 2 forums and via google and no good answer so I thought I would make a post. My Issue: In my 2011 X5D I can't get my Galaxy Note 5 to stay connected via bluetooth. It will connect, then I make and call and it will disconnect, reconnect, over and over. It happens if I don't make the call as well just connects and then disconnects 1m later on and on and on. Contact list never populates etc. This phone works perfectly on my E92 and old E90. My wife has the exact same phone and in her 2011 X5D she has no problems. Any ideas? I know my next step is to try her phone in my X5D and mine her her X5D to determine if it is the phone or the vehicle. Both are the same year so unless there is a software update for the car I am not sure what the solution will be... I just thought I would make this post to see if you guys know of a quick fix or can point me in the right direction? I have restarted my phone, deleted all txt msgs(google said to try this), but to no avail. Thanks in advance! __________________ E92 ACF ST 6466 + Meth Motiv / E70 #1 fully deleted 2.8 race flash / E70 #2 JBD / E90 & E91 both retired Psalm 144
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04-03-2017, 09:17 PM	#2
jandref321 Captain 345 Rep 728 Posts Drives: 2012 X5M Join Date: May 2014 Location: United States iTrader: (1)	This happens to me when I'm charging off the 12v adapter (cigarette lighter). I can play music but if a call comes through it disconnects, phone freezes, have to talk using my hand. Huge PITA that leads to road rage. Now I just disconnect charger before answering. This is an iPhone 6s though so maybe not your problem.
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04-05-2017, 07:01 PM	#3
Ryan5034 First Lieutenant 83 Rep 360 Posts Drives: 2019 X5 50i Join Date: Jun 2016 Location: Fargo, ND iTrader: (1) Garage List 2019 BMW X5 xdrive50 [0.00] [0.00] 2011 BMW X5 xdrive 50 [0.00] 1964 Chevrolet Bel-Air [0.00]	Did you try updating the iDrive software from BMW? You can get it from them for free and install it. Sorry that I don't remember the link.
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