Bluetooth phone paired but not listed

DJLoky06 · 02-20-2018, 10:52 PM

I had 4 phones paired and they all vanished. Now my BMW thinks that I need to pair a phone before I can play audio through it. However the phone does connect and I can receive calls -- but again the list is empty.

If I try to pair it again it fails.

Has anyone experienced this before? Is there a way to factory delete all phones.

2013 X5 E70

RichardR0404 · 02-22-2018, 07:30 PM

I would do a factory reset or hard power down on CIC module. I had the same issue with my old E60’s CIC I fixed it by simply disable the Bluetooth on the CIC, delete the BMW XXXXXX from my phone, re connect to it.

DJLoky06 · 03-02-2018, 11:58 AM

How do you do factory reset on CIC module? I assume by powering down you mean disconnecting the battery?

02-20-2018, 10:52 PM	#1
DJLoky06 Registered 0 Rep 4 Posts Drives: 2013 BMW X5 E70 Join Date: Feb 2018 Location: San Jose, CA iTrader: (0)	Bluetooth phone paired but not listed I had 4 phones paired and they all vanished. Now my BMW thinks that I need to pair a phone before I can play audio through it. However the phone does connect and I can receive calls -- but again the list is empty. If I try to pair it again it fails. Has anyone experienced this before? Is there a way to factory delete all phones. 2013 X5 E70
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02-22-2018, 07:30 PM	#2
RichardR0404 Private First Class 31 Rep 189 Posts Drives: 2013 BMW X5 35D Join Date: Dec 2017 Location: Calgary iTrader: (0)	I would do a factory reset or hard power down on CIC module. I had the same issue with my old E60’s CIC I fixed it by simply disable the Bluetooth on the CIC, delete the BMW XXXXXX from my phone, re connect to it.
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03-02-2018, 11:58 AM	#3
DJLoky06 Registered 0 Rep 4 Posts Drives: 2013 BMW X5 E70 Join Date: Feb 2018 Location: San Jose, CA iTrader: (0)	How do you do factory reset on CIC module? I assume by powering down you mean disconnecting the battery?
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