08-15-2015, 12:57 PM | #1 |
New Member
3
Rep 16
Posts |
'Goodwill' repair
I have a 2011 50i with about 45k on it. Just brought it in for the N63 campaign. They did the vehicle check and said it needs turbo coolant lines. They want $1650 for the repair. I requested they reach out to BMW for a goodwill repair. They called me and said they agreed to 50%. My question is the best way to continue? I don't trust the dealership and will never know if that was covered by them 100% at warrant rates and the dealer is squeezing a bit extra out. Any help or advice is appreciated.
Thanks! Last edited by rockriver15; 08-16-2015 at 01:01 AM.. |
08-15-2015, 06:18 PM | #2 |
Private First Class
21
Rep 146
Posts |
Your first issue is you don't trust the dealer. Is there another local that you do trust? A call to BMW NA would be in order as well to check on the offer.
__________________
Too many BMWs to count....wife is driving a 2016 F15 X5d and I sold my X5 for an E63S Wagon.
|
Appreciate
1
|
08-15-2015, 11:32 PM | #3 | |
Major
360
Rep 1,340
Posts |
Quote:
You might want to post this question on bimmerfest as well - I've seen posts on this very topic, and some members seem to have good insight and information into this. I recall reading that coverage for cars out of warranty, but under 60K miles is 85% through BMW's "secret" warranty. (an example thread: http://www.bimmerfest.com/forums/sho...d.php?t=781499) |
|
Appreciate
0
|
08-19-2015, 12:22 AM | #4 |
First Lieutenant
32
Rep 389
Posts |
|
Appreciate
0
|
08-19-2015, 08:51 AM | #5 |
Private First Class
21
Rep 146
Posts |
Unless you know everything there is to know about your car and you have a ramp and you have tools, you have to trust someone. It could be an indy, it could be a dealer, it could be someone else. However, if you're trying to get BMW NA to buck up for a goodwill repair, or even just goodwill parts, I haven't seen a scenario where that doesn't involve a dealer. Therefore, if the OP wants to continue down the road of getting BMW to pick up part of the tab and the OP doesn't trust his/her dealer, it's time to find a new dealer, if only for this particular transaction.
__________________
Too many BMWs to count....wife is driving a 2016 F15 X5d and I sold my X5 for an E63S Wagon.
|
Appreciate
0
|
08-19-2015, 03:34 PM | #6 |
Enlisted Member
17
Rep 48
Posts
Drives: 2012 X5 xDrive35i, 2003 M3
Join Date: Apr 2013
Location: Minnesota
|
Just had my water pump replaced at 55K miles at no cost. Didn't even ask for Goodwill but was prepared to. They fixed it before even calling with an estimate. I think they know some issues (like 3.0 liter twin turbo engine water pumps) are just too ubiquitous to thrust onto too many BMW owners without backlash. I say ask them for 100% Goodwill.
__________________
Minnmarker - Minneapolis, MN
2012 BMW X5 - Daily driver 2003 BMW M3 - Summer Fun! |
Appreciate
0
|
08-20-2015, 06:37 PM | #8 |
New Member
3
Rep 16
Posts |
Wanted to post a follow up. I spoke to the dealer for more assistance and they refused saying it would be 50% at the most. It would be about $750. Called the Indy I trust and got a quote out the door for $650 IF it needs the actual hoses. They said it could just be a clamp needing replacement. This is exactly why I as well as so many other people have such mistrust in dealerships. There is absolutely no troubleshooting. If there is the slightest hint at a problem then everything gets replaced! Thanks for the replies.
|
Appreciate
0
|
Post Reply |
Bookmarks |
|
|