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      04-15-2014, 01:42 PM   #1
eieio35
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2011 X5m - motor problems, injectors...

I am asking for help and suggestions as to what I should do with my car.

Car - 2011 X5m - 55,000 miles. I am the second owner, I purchased the car at 24000 miles. It is my daily driver. I don't drive it hard or abuse it.

At 53000 miles it quit with the engine lights on and limp mode. Dealer diagnosed it as bad injectors. Recommended that I replace all of them. I agreed, ($3500) and during the process service advisor calls and say that one of the injectors (cylinder #3) feel apart and down into the cylinder. Said it would take a week to get it out and would have to wait for parts. Next day they call back and say that the mechanic fished it out spark plug hole and all is good. Im puzzled at this point but agreed to let it go. After a quick internet search I see all of the posts about injectors failing on the V8's.
I get the car back and it drives great, best it ever has.

Two weeks go by and the light comes on again. Towed back to dealer- dealer says that it is one bad injector. Replace for free- back on my way a day later.

Another two weeks go by and same thing. Light on dash and limp mode.
I have it towed to the dealer and tell them that it cant be the injectors again for the third time. They somewhat agree and try to dig deeper.
They think that the cylinders are washed out with fuel and are out of spec.
Strange, it never ran really bad- cant see how this would happen.
So they agree to pull the motor to diagnose deeper. Say that if it is the cause of the injectors failing, BMW will pay for new motor. If it is a piece from the original injector replacement that caused the scoring on the walls, their shop insurance will pick up the tab. They estimate new motor at $24k.

Car has been in the shop for this diagnosis for two weeks. They finally get the motor torn apart yesterday and tell me that they block is cracked at #3 cylinder..

I'm dumbfounded and don't know what to do.
They say it will take a month to fix.
I do have X3 loaner car.

Anybody ever heard of such a thing?
Are there any used motors out there that could be swapped?
Ideas and or suggestions.?????



thank you
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      04-15-2014, 04:13 PM   #2
Aquariu///M
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OMG, I'm speechless and scared too
So who is paying
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      04-15-2014, 04:28 PM   #3
Orange fever
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that's what I'm worried about too
G/L I'm surprise they still working on your car if it's out of warranty.( extended warranty ? )
Wait for the NEW Motor
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      04-15-2014, 05:06 PM   #4
akashyap
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Seems like he paid out of pocket for the injector replacement. Seems like all the rest of it is covered because of that. Thats strange. Def would like to know how this goes.
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      04-15-2014, 06:40 PM   #5
buckeyewalt
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It's also odd that the crack is at the #3 cylinder, which is also the cylinder that the bad injector fell apart in!

It's only 5000 miles out of warranty, I would maybe get BMW involved if the dealer isn't going to do anything. Really, not too many choices, either fix it, get a short block somewhere if the dealer is willing to do the work.

Did you see the damage, and if so how big/where is the crack?
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      04-15-2014, 07:16 PM   #6
smackdownM
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Reading threads like these makes me want to get one that is still under warranty or CPO.
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      04-15-2014, 07:38 PM   #7
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It's Getting worrisome the number of people having the same problems with the truck.....Going to try to force them to change the injectors on mine before I land up with these issues..
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      04-15-2014, 08:24 PM   #8
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In for info on who covered the tab...

Sorry to hear this news. I'm actively looking for a X5M and news like this is making me have second thoughts...
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      04-15-2014, 08:55 PM   #9
zoex5m
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Damn sorry to hear that. Hope everything goes well and they fix it for you without you coming out of pocket.
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      04-15-2014, 09:10 PM   #10
eieio35
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So far the dealer hasn't mentioned about me paying for this. They did say that BMW wasn't willing to cover it. They are hoping that their shop insurance will cover- still waiting. I'm going to talk to the service advisor and try to get the area BMW service contact and express my displeasure about their unwillingness to help and how they will lose me as a customer. I'll keep everyone posted- thanks for the replies
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      04-16-2014, 08:39 AM   #11
MonacoJoe
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good lesson here for anyone who is thinking of buying a used x5m

get it CPOed or EW... its a very complex machine with lots of expensive parts. not something you want to worry about. engine is great but been alot of issues with it (like most turboed bmw engines of late).

good luck resolving. let us know how it goes
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      04-16-2014, 03:19 PM   #12
akashyap
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BMW wont cover it because there was no manufacturing defect. What happened was an inexperienced tech messed up. Blocks dont just crack for no reason. Just doesn't happen. Also not even sure how you can manage to drop injector parts into the cylinder they dont come apart easily. Which dealer is this?
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      04-21-2014, 10:00 PM   #13
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I have 48000 miles sooo.... subscribed
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