X5 Recall Campaign

[M5007]

Recall Campaign No. 13V-045: Brake Vacuum Pump

Just received it today. Check is your X5 is on the list.

[DDP2011X5M]

Originally Posted by silentassasin

Recall Campaign No. 13V-045: Brake Vacuum Pump

Just received it today. Check is your X5 is on the list.

Bmw is recalling certain model year 2007-2010 x5 sav vehicles, manufactured september 12, 2006, through march 18, 2010 and equipped with an 8-cylinder engine. The brake vacuum pump may leak a small amount of lubricating oil into the hose. The contamination could result in a loss of power assist braking.

The loss of power assist in braking could increase stopping distance and lead to a vehicle crash.

Bmw will notify owners, and dealers will replace the brake vacuum line with one that contains a check valve, free of charge. The recall is expected to begin in february 2013. Owners may call bmw at 1-800-525-7417 or email bmw at customerrelations@bmwusa.com.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

[nachilus]

Originally Posted by DDP2011X5M

Bmw is recalling certain model year 2007-2010 x5 sav vehicles, manufactured september 12, 2006, through march 18, 2010 and equipped with an 8-cylinder engine. The brake vacuum pump may leak a small amount of lubricating oil into the hose. The contamination could result in a loss of power assist braking.

The loss of power assist in braking could increase stopping distance and lead to a vehicle crash.

Bmw will notify owners, and dealers will replace the brake vacuum line with one that contains a check valve, free of charge. The recall is expected to begin in february 2013. Owners may call bmw at 1-800-525-7417 or email bmw at customerrelations@bmwusa.com.

Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

i received my letter for the recall.

[mariano305]

I also did receive mine and its getting done today

[skunkd]

Just got mine done, smelt funny for an hour after I picked it up guessing they got brake fluid everywhere, Gone now though thankfully.

[sparky-eg]

My car was on the recall list, recall done june 2013 and BMW replaced the vacuum line only, they said the vacuum pump and booster are ok.
yesterday, while I was on highway and going to stop because of traffic, the car lost power in the brakes, and I had to literally step on the brake pedal to stop the car, luckily avoided a serious crash.
went to BMW today. and they say this has nothing to do with the recall. and they are asking me to pay for the complete repair cost. (car got out of warrant 2 months back) and done 20,000 km since the recall.

did anybody face this problem after the recall? did BMW fix it as part of the recall? I am really frustrated by this serious issue, this is my first BMW and I have never faced a brake failure on any other car, Honda , Mazda, KIA, VWs, even SEAT.

How far can I go with BMW about this issue?, they don't care about my almost-happened crash, and I think they have to cover the repair of the brakes as it is part of the recall and BMW admits the brake system has a problem.

[M5007]

Originally Posted by sparky-eg

My car was on the recall list, recall done june 2013 and BMW replaced the vacuum line only, they said the vacuum pump and booster are ok.
yesterday, while I was on highway and going to stop because of traffic, the car lost power in the brakes, and I had to literally step on the brake pedal to stop the car, luckily avoided a serious crash.
went to BMW today. and they say this has nothing to do with the recall. and they are asking me to pay for the complete repair cost. (car got out of warrant 2 months back) and done 20,000 km since the recall.

did anybody face this problem after the recall? did BMW fix it as part of the recall? I am really frustrated by this serious issue, this is my first BMW and I have never faced a brake failure on any other car, Honda , Mazda, KIA, VWs, even SEAT.

How far can I go with BMW about this issue?, they don't care about my almost-happened crash, and I think they have to cover the repair of the brakes as it is part of the recall and BMW admits the brake system has a problem.

Sparky, I am glad you were able to avoid the crash. This is very serious. I would think that the recall would cover the pump. However if they diagnosed and identified a desperate issue then they can deny repairs. Since your X5 was just out of warranty. I would ask to speak to the service manager and ask for a courtesy warranty repair or sometimes called a customer retention warranty coverage. It's BMW trying to do the right thing to keep customers happy. I am sure there are many other names for it. But it does exist and they do this. It depends on the dealership. They may have used all of theirs up. But it's worth asking for it.

I had a transmission replaced and all I had to pay for was programming. The forked out the $8000 bill. My portion was $1000. Not bad at all considering I was out of warranty and the tranny have out.

Let is know what they say. And good luck.

[sparky-eg]

Hi Silentassasin,
I got my car today back from BMW , replaced brake booster, master cylinder, and vacuum line. original bill was 3000$, I ended up paying no cost, I spent some time debating with them about how this is considered as faulty design in first place, of course the seriousness of the situation (losing the brakes at high speed) was a big point I had. at the end I had my car fixed, Zero cost. I am happy !

[mitch808]

Awesome!

[M5007]

Originally Posted by sparky-eg

Hi Silentassasin,
I got my car today back from BMW , replaced brake booster, master cylinder, and vacuum line. original bill was 3000$, I ended up paying no cost, I spent some time debating with them about how this is considered as faulty design in first place, of course the seriousness of the situation (losing the brakes at high speed) was a big point I had. at the end I had my car fixed, Zero cost. I am happy !

That's great news. I am glad they fixed it.