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      01-20-2010, 06:25 AM   #29
UAxDEATH(NYC)
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Drives: BMW X6M 2016
Join Date: Dec 2009
Location: Brooklyn NY

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Quote:
Originally Posted by archwerks View Post
10 days after I thought they fixed it by replacing the HPFP, the idiot light came back on!
After a whole day in the garage the mechanics are scratching their heads & waiting for further instructions from ??? headquarters back in Munchen!
I thought they can change a whole engine in minutes in F1 ?
Oh I forget ... (slap my forehead)...they are not in F1 anymore!

As related to me by the SA, apparently they have been prescribed to only deal with warranty repairs in a linear, step by step manner.

This is reminding me of the wrong battery problem from the factory.
That took them 3 strikes, after i told them to look for the right battery part number based on the Car & Driver longtermer article!

They cannot jump to brilliant deductions, pinpoint the issue, with brilliant understand of the latest turbocharger technology(they've only won Engine of the Year at least 2x), diagnose & fix/replace the turbo wastegate actuators (if that's the offending component) immediately...

So they replace the HPFP on the 1st complaint, then if problem recurs, fix/replace the next component that's next in line on the 2nd complaint, then the next next component if problem is not fixed...all down the line.
The dealer technicians seem to have been turned into car part shufflers (instead of paper shufflers & pencil pushers).

No wonder they lost the war !

Too bad owners have to keep bringing their cars back!

That means BMW don't have to provide much training to their mechanics!
Anyone who can do paint by numbers can repair any BMW !

Right now a LEXUS sounds pretty good.
Don`t know about the BMW X6 yet, how frustrate it may be. But there is no such car that don't brake. Even Lexus is braking. And they mechanics aren't smarter. I own Hummer right now, and you know it may looks like a simple car with no super pupper chargers and etc. But it still brakes, simple fucking things. And when u go there to dealership for repair service - its so annoying, they fixing wrong things, when u tell them to put synthetic oil they putting regular.....i can tell you thousands of the problems story with Hummer dealership. What i figured out is more important, HOW THEY TRYING to fix the problem.

PS. One last wild example. Every time when i`m giving my hummer for repair - i have to wait or come back later for it. And guess what ?? There is no free rides from GM, the best they can do is call a taxi for you. And waiting area doesn't exist in GM shop.
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