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      10-31-2011, 12:06 PM   #7
shanew
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Drives: 2011 BMW X6 Active Hybrid
Join Date: Apr 2011
Location: Portland, Oregon USA

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ok folks - here's an update. Problem was root caused to a failed controller unit in the transmission. The controller could not be replaced separate from the transmission...so, getting a new transmission. Can dispel the one rumor that was floating around the forums...it does not cost $70k for a transmission. The actual cost of the hybrid transmission is $8500...which is obviously covered by BMW. The biggest disappointment...2 weeks to diagnose and another week to fix. have not been impressed with the customer service from BMW for sure...dealer (Kuni in Portland) or BMW Germany.
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