[Sylvan Lake V35]

I found this on one of the other X5 forums, it sucks they are such a sketchy company they have about 3 designs I think would look great on an X5.

Originally Posted by larkinda

Adv.1 is living up to its bad rap...
I ordered a 9k set of wheels in July and paid a extra 1k to have them built and delivered within 4 weeks. Well the sent me wheels in the 4 weeks but not my wheels to add insult to injury one wheel was damaged as a result of faulty tmps installed by their vendor and they charged me another 2k to replace it, Now 11k into this and now on week 12 and I still have no wheels and they have been paid in full.
When I ordered in july they guaranteed a full refund of my 1k fee if they did not deliver in time but now they are refusing to refund my 1k. I still don't have my wheels 12 weeks in , they are giving me and the supplier different excuses why they are not done yet.
When I talk to them they admit they manufactured and shipped wheels different than I ordered in fact for a different vehicle entirely but refuse to give me the expediting fees back they told me they should if never guaranteed a 4 week delivery because it was next to possible. That statement alone tells me they had no intention of delivering on time. I don't think that is to much to ask for in fact they told me they scrapped the wheels they originally sent so I should get the 2k additional they charged me back to.

I spoke to the sales rep and when I asked to speak to jordon ( his boss)he kept ignoring my request. After asking several times he finally said he would have him call me later that day and guess what no one called.

So adv.1 this is in your court - what are you going to do?are you going to get me my wheels and refund me the money you owe? I'm sure everyone on here will be interested to see.