[catcher22]

I hate dishonest people.

I hate dishonest businesses even more.

Do not do any further business with them where they can make a profit off you/your mom.

Also, nobody seriously cares about social media these days unless you make it to the news/CNN. And even then, they'll just drag it out until everybody forgets and nobody cares again. Even the BBB is more threatening than social media, which isn't much. Heck, most people already forgot about the Takata airbag issues and that's huge.

Sorry to hear about your father.