Quote:
Originally Posted by chuck92103
BMW NA Customer relations is one way communications. They do not engage in back and forth chatter. They merely facilitate putting you in contact with the correct people.
Any PM to BMW will be ignored. They do this to keep themselves out of trouble. Surely you can understand the liability reasons for doing this.
They watch the board, and provide a contact path. They reach out as needed. You cannot reach out to them via a public forum. Use the 800 number instead.
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Wow I just wrote them a nice PM - should have read down a little further.