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Useless BMW Sales people
Not only are many not knowledgeable (but are always "nice" guys), but when BMW sends you the survey about your sales experience, the sales guy begs for top ratings, implying he will be disciplined/fired/sent to Siberia otherwise - using the "make you feel bad" card. Funny thing is, I did give crap ratings to one guy (who deserved it) and he was fired (not sure because of me).
This often extends to Service, but that's another post for another day...
Anyways, this is a problem in lots of places. Try going to Best Buy and talking about anything - most of those morons have a clue and can barely tie their shoes. People just don't care.
I just educate myself. When people ask me "can I help you", I just say "yes, go away".
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