|
WOW! Thought it was just me. I have a warranty similar to yours and took mine to the same place (I wont mention the SA, but it wasnt Jeff),and terrible experience as well. No loaner, hard to reach to reach staff, and basic quality work. The SA gave me a really hard time!
I vowed never to bring my car back there. They just took my money and terrible service.
Unfortunately BMW NA took up for them so to speak.
|