I too have had problems. I pulled my boat with it once and then the slide out portion wouldn't come out. I had to unbolt the entire assembly. They sent a new one, but I have not pulled the boat since as I was waiting on the explanation as to why, but it appears the metal fatigued under the strain and bent. I have a heavy boat as well, but they said it would match the factory towing levels. I have the performance body kit so it was a must have.
Disappointing. Also, realize that when you tuck under the bumper your ball mount has a long way to extend back up to where the straight receiver would normally be. That can act as a fulcrum.
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