Quote:
Originally Posted by xDrive50i
Nice to know that BMW NA DOES keep a watchful eye in here!
I especially appreciate the fact that you do offer help to those that need it!
THANKS BMW of NA
|
I think it's very smart on their part, cost little , creates goodwill with customers and they can expedite getting a problem fixed which reduces customer frustration/anger.
Now if we could just get their design guys read our posts so they don't continue a "feature" from year to year that everyone hates.
Oh well I happy for after the fact support.