BMW Assist comes standard with all BMWs for 4 years (at least here in the States). It includes
*Automatic Collision Notification
*Emergency Request (SOS)
*Enhanced Roadside Assistance
*Myinfo
*Stolen Vehicle Recovery
*Remote Door Unlock
*TeleService
*Customer Relations.
For an additional $199 however, you can enroll in the BMW Assist Convenience Plan which gives you
*BMW Online (access to Google Maps to quickly find desired business with just a key word)
*Directions to a street address or point of interest**
*Traffic around your car or along your route**
*Weather in your area or at your destination**
*Concierge via Concierge Button**
*Critical Calling: 4 operator-assisted calls, up to 5 minutes each.**
** All of these are via the SOS button (which seems kind of silly)
Note that you do NOT need the Convenience Plan to use Google maps from your computer to send addresses to your car. So for instance, today, I looked up where I needed to go via maps.google.com on my computer, then sent that address to my car. Once I remembered how to get it (go to the Messages area under connected drive) I was able to select it from my car and have the address ready for NAV with no fuss.