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So the dealer had to keep my car overnight because they had a million cars in the cue even though I got there first thing in the morning and got a loaner as I had a reservation. They literally had the entire floor of the parking structure filled with customer cars waiting to be serviced. The free maintenance means everyone brings their car to the dealer and no one takes it to an Indy for the first 3-4 years or 36-50k miles which may explain the backlog. They must have at least 50% of these customers in loan cars which makes for a whole lot of loan cars as well! I was getting an alignment and a free tire due to a nail. I will definitely not be doing the shuttle thing and will only do loan cars from now on. At this rate we may all be getting Ford focuses from enterprise in the future rather than bimmers.
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