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      11-01-2014, 10:20 AM   #5
Poppyboy
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Drives: 2011 X5 3.5i w/ SA Package
Join Date: Jul 2014
Location: Lincolnshire, IL

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Garage List
1976 Triumph TR6  [10.00]
1993 Bentley Turbo R  [10.00]
2011 X5  [10.00]
Thanks for the input, all. I called a third time yesterday, and was finally able to get the service mgr. He apologized for not getting back to me, and set an appt. for me to bring it in Tuesday (the day before the warranty expires). He said he was on vaca. when I was in a couple weeks ago, but said he will examine the car closely himself, and be sure to address any outstanding items, as well as check to see if anything else can be addressed before the warranty expires. In addition to the few remaining niggles, I plan to ask about an A/C cleaning as suggested by a previous poster. While I appreciate his help (thus far), I feel SA's should provide similar diligence. Apparently not all SAs are the same in both diligence and empowerment. I understand some folks on this forum have good, strong working relationships with their SAs. I'll update after next week's final appointment...

Last edited by Poppyboy; 11-01-2014 at 10:20 AM.. Reason: Typo
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