Quote:
Originally Posted by airshaq20
I usually give $50 to my SA and ask him to replace everything he could find.
I never deal a porter - I always call my SA to make an appointment, I ask for a loaner, give him a heads up on what I expect to get done and on the day I drop it off, I shake his hand with the bill and ask him to take care of my car.
I usually get a few calls during the day for updates and I would always get something like "oh, we replaced your plugs ahead of time so you don't have to come back in the next few months".
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I do the same, a few dollars translates to the best customer service and experience one could as for.