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Minus any accidents reported on carfax that you'll find there, we were able to go back for a couple of missing items, and they had no reason to help us since all cars there are "as-is." There was a different white with cinnamon brown interior, that looked amazing. But it had some accident damage in a previous life. No frame, or airbag damage. But enough where my wife said she wanted an accident free car, even if it cost more.
But they took care of us for a floor mat issue, missing rear cargo cover, and a missing plug. We did notice the trunk floor handle broken, and will see if they'll swap out handles for us. Or I make a new retaining bracket, or buy the $35 BMW part...
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