[zerrantoss]

Brian Jessel (the dealer) said the decision was made by BMW Canada, so this will affect all the dealers in Canada.

I wrote a letter to BMW Canada and they said loaner vehicles are owned by dealers, so they did not make that decision:

"We were sorry to read of the issues you have experienced with your BMW X6. Regretfully, BMW Canada does not have a loaner vehicle policy. Any loaner vehicle charges are set by the retailer who owns the loaner vehicles. We apologize for any disappointment this may cause."

So who is lying?..