Quote:
Originally Posted by Beemer22
The dealer is not responsible for damages thousands of miles away. They are responsible for telling you about the damage, which they did.
I like how people always trash the dealer, then they come in, take 5 hours of your time, and go buy somewhere else to save $140
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My oh my have I (like you) been that CA!!! However not all dealers are created equal and I have had the pleasure of working at 3 great dealerships - 1 in the UK and 2 here in Canada. I also know of some 'not so good' ones and it does seem in this case that customer interaction (in terms of the GM's alleged comments on the $150.00) is pretty lame. They must sell alot of cars at serious gross profit to be that slack with customer service - perceved or otherwise....