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      01-07-2013, 06:31 PM   #3
buckeyewalt
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Drives: 2014 X5 50i
Join Date: Feb 2012
Location: West Tennessee

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Quote:
Originally Posted by pturecki View Post
Hi everyone
I'm asking all of you for an advice regarding the problem with my car battery.
I have 2011 BMW X5M with 18.500 miles on it with warranty. For the first time last year I noticed the "increased battery discharge" sign, I took my car to my dealer and they told me that I forgot to remove my radar detector from the slot (this is not true because I never leave it on and once the car is off it doesn't work anyways) It happened again few weeks ago and I noticed it happens always when it's cold outside. Now they told me that the key was in slot and I left my ignition on. Which again it's not true since I have a keyless entry system (smart key) so I NEVER use a key slot. They charged the battery and they told me that if it happens again they can't charge it because one of the cells is dead.
Basically they don't won't to replace the battery saying that this is my fault.
I know that there is a problem with the battery and I read that some people had it replaced. Have you ever had a similar issue and how was it resolved.
Any ideas of how to prove them that there is a battery problem.
Thanks
I feel for you man,,,know what you are going through because I went through the same thing with my 2011 X5 50i....started with the "increased battery discharge" message,,,took it in,,,they charged the battery and said it was good to go,,,next morning,,,same thing,,,,took it back, they "deep charged" it and said it was good to go,,,,2 days later,,,same thing. This time I took it in and they kept for a week,,,replaced a few modules, charged it and said it was good to go,,,,,next day same thing,,,this time,,not only did I return it to the dealer,,,I also called BMW and filed a complaint. Bottom line without going into boring details,,,,they kept my vehicle for 90 days,,,replaced numerous modules, sensors,,door handles, battery, alternator, some kind of a generator, rear heater control, wiring, new nav screen,,,the bottom line as to what the problem was,,,according to them the radio. Even though it was turned off,,and "sleeping"...it really was not! The total bill was just north of $13,000 which included labor and was covered under warranty. I got a new 750 to drive and then got a 35d to use after 45 days in the 750...not too hapy aabout the experience,,but at least it was fixed. That was over 5 months ago and no issues since!
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