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The dealer legal has an obligation to prove that the mod directly caused the malfunction... Which they will not be able to do. Suspension could cause a slight difference in angle but if it's a known problem with a documented history than thats ridiculous.
The last time I had an issue with the dealer and service work I had them call over the GM and asked him if it was truly worth me never buying another thing from his dealership and if it was worth me never doing any service work with them... and on top of that... me running back to the internet and spamming every forum and post on social media about my experience... because at the end of the day I was going to get (cadillac) to side with me. I had a little leverage because it was my 3rd CTS-V.
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