Originally Posted by kgclark
When you order it from the factory, your $350 includes a year of service, so it's really nearly free.
I believe retrofit also includes 1 yr of service.
However, why OP is so outraged in the first place? Any option costs BMW pennies if anything at all, and so is moving up from 3.5 to 5.0, etc. Next thing you know, someone will discover free maintenance is actually rolled into the purchase price and you still pay for it...